Our Commitment to Your Privacy
Information We Collect
We may request and/or collect personal information that you elect to provide to us ("Personal Information") when you contact us with comments or feedback through the website. Personal Information we collect may include:
When you submit our contact form containing this information, you have the opportunity to choose to receive promotional and/or other marketing information about products, services and offerings from us. We do not participate in bulk email solicitations that you have not consented to receiving (i.e., "spam"), and we will email you for marketing purposes only when you have indicated that you wish to receive marketing emails from us. Please refer to the "How to Update or Delete Your Personal Information" section below to learn how to revise the Personal Information we associate with you.
Use and Disclosure of Personal Information
We use Personal Information to respond to your requests and answer your inquiries, to send you the marketing email you have requested, and for our internal operations purposes. In some cases, we may use a third party service provider to deliver our marketing emails, but they may only use the information we give them for the purpose of sending you the email you've requested.
The Personal Information that you provide will be available to us, our agents, representatives. In the future, we may disclose your Personal Information to trusted service providers and contractors for the limited purposes of providing services or information to you or analyzing and improving the Website. These categories of use include, but may not be limited to, communicating to Website visitors, offering certain products and services in connection with the Website (for example, we may ask for Personal Information in order to send you information, with your consent, on new products, special offers, and performance of the Company).
We may also use your Personal and Non-Personal information for the purposes of our internal analyses of our business and the Website. In some cases we may also use analytics software on the Website in order to better understand our customer demographics and our Website's performance. When we do, that software accesses the Non-Personal Information gathered on the Website and that Non-Personal information may be associated with the Personal Information you have provided to us. The analytics provider is not permitted to use your Personal Information for any purpose other than the provision of analytics to us. We will also disclose Personal Information if in our opinion such disclosure is required (i) by law, (ii) to protect and/or defend our rights and/or (iii) to protect the personal safety of any individual. In addition, in the event that we engage in a business transition with another entity, we may transfer Personal Information to the acquiring or partner entity. We may disclose or use your Personal Information if we deem it necessary, in our sole discretion, to enforce our rights or to protect the safety and security of the Website or any other users.
On occasion, mergers, acquisitions, and sales of business assets occur. In the event that Company ever is involved in such a transaction, then personal information may be disclosed to the entity that acquires, is acquired by, or merges with Company's or purchases any of its assets.
Storing and Securing Your Information
Because none of the information you send to us is sensitive, we do not currently encrypt transmission to and from the Website. While we take reasonable efforts to ensure the security of information you send to us in our possession, please be aware that no transmission over the Internet can be completely secure. You assume the risk of sending any information to us, our affiliates, our partners, or other third parties over the Internet.
How to Update or Delete Your Personal Information
If you want us to remove your Personal Information from our database, you merely need to contact us by: (a) visiting us at www.vo5haricare.com and filling out an email to us or by emailing Info@highridgebrands.com requesting removal of or updates to your Personal Information or (b) by calling us at (800) 337-0787 and asking for Customer Relations.
If you ask us to delete any Personal Information we have about you, we will take all reasonable efforts to delete your Personal Information from our database within a reasonable time frame, but please be advised that we may retain some residual information about you in our backup and archival copies of our database (e.g. our records of deletion). We may use these backups to send you important service-related communications (e.g. materials related to your registration, your purchases and/or your account) that are not promotional in nature.
Your California Privacy Rights
A business subject to California Civil Code section 1798.83 is required to disclose to its California customers, upon request, the identity of any third parties to whom the business has disclosed personal information within the previous calendar year, along with the type of personal information disclosed, for the third parties' direct marketing purposes. This Policy explains each way in which we might disclose your information to third parties, but no such disclosure are for third parties' marketing use. If you still have questions, please use the mechanism described in the "Contact Us" section below.
Simply fill out the contact us information found at www.vo5haircare.com; once you finish typing in the information, click on submit and an email will be sent to us.
High Ridge Brands Co.
333 Ludlow Street
South Tower, 2nd Floor
Stamford, CT 06902
Attn: Consumer Relations